HIPPA Policy

HIPAA Privacy Disclosure

Last Updated: 12/9/2025

At Impact Hearing Center we are committed to protecting your privacy. We follow the Health Insurance Portability and Accountability Act (HIPAA) to ensure the confidentiality and security of your protected health information (PHI). This notice explains how your information may be used, disclosed, and how you can access it.

Your Protected Health Information (PHI)

PHI includes any personal medical information that can identify you, such as:

• Hearing      evaluations & test results
• Medical      history related to your hearing or balance
• Contact      information (name, address, phone, email)
• Insurance      and billing information
• Any      information shared during appointments or consultations
• 
  

How We Use Your Information.

We may use and share your PHI for:

Treatment

To provide hearing evaluations, hearing aid dispensing, medical referrals, follow-up care, and coordination with other healthcare providers involved in your treatment.

Payment

To bill insurance, obtain authorization, process payment, or verify coverage for services and devices.

Healthcare Operations

For internal business functions such as staff training, quality improvement, scheduling, recordkeeping, and patient service enhancement.

We will only use or disclose your information for these purposes unless you authorize additional uses in writing.

Other Uses & Disclosures

We may also disclose PHI without written authorization when required by law, including:

• Public      health reporting
• Workers’      compensation claims
• Court      orders or legal requirements
• Protection      of public safety
• Reporting      of abuse, neglect, or serious health threats

Any other use of your PHI will not occur without your explicit written authorization. You may revoke authorization at any time.

Your Rights Under HIPAA:

As a patient, you have the right to:

• Request      a copy of your medical or audiology records
• Request      corrections to inaccurate information
• Receive      a list of disclosures we have made
• Request      communication by alternative means or at a specific location
• Request      restrictions on how your PHI is used or shared (when legally allowed)
• File a      complaint if you believe your privacy rights were violated

To exercise these rights, please contact us using the information below.

How We Protect Your Information:

We maintain physical, electronic, and administrative safeguards to ensure your information is safe from unauthorized access, loss, or misuse. Only authorized personnel may access your PHI.

Contact Information:

If you have questions about this HIPAA notice, wish to request records, or file a privacy-related complaint, contact:

Impact Hearing Center
201 N. Houston St. 

Wharton, TX 77488
Phone: (979) 488-2912
Email: info@impactyourhearing.com

You may also file a complaint directly with the U.S. Department of Health & Human Services. We will not retaliate against you for filing a complaint.